Live product answers, straight from your catalog.
“Is this in stock?” “How much is it?” “Do you have it in blue?” Your agent reads your live catalog and answers with real price and availability, then shows the product as a card the customer can act on, right inside the conversation.
Give shoppers something useful to click.
Instead of answering with plain text, your agent can show a product card inside the conversation — giving shoppers a clear next step.
Never a stale price or a sold-out promise.
Because it reads your live catalog, the agent never quotes a stale price or promises something that’s sold out. Customers get the current truth about your products, which means fewer “actually, that’s out of stock” emails later.
Only shopper-ready products are surfaced.
Products available for sale, with live price and current stock — exactly what a shopper is ready to see.
Hidden products, not-for-sale items, and internal backend fields never surface in a conversation.
Preview the same results shoppers will see.
The dashboard includes an owner-only product lookup tester. Search by product name, part number, or SKU, then review the same data and card your agent would show a shopper.
Every card carries the details that matter.
When your agent references a product, it attaches a live card pulled straight from your catalog — not a static screenshot or a guess.
Product questions can become buying moments.
A shopper asking “Do you have this in blue?” or “Is this still in stock?” is often close to buying. Your agent answers from live data and points them toward the right product, instead of sending them away to search again.
Mentioning promotions & discount codes.
When enabled, your agent can mention active promotions, validate coupon codes, and, on Pro, offer an approved discount code.
Product answers questions, answered.
It’s read live from your catalog at lookup time — never typed from memory.