The AI Agent built for WooCommerce stores.
MySupportAgent.ai connects to WooCommerce with your store's API keys, so your AI Agent can answer from real orders, live catalog data, and your store policies. Shoppers get useful answers, and your team gets a clean email handoff when a person is needed.
- Answers from real orders & live catalog
- Verified order status
- No custom plugin to build
What does an AI Support Agent for WooCommerce do?
MySupportAgent is an AI customer support agent that connects to your WooCommerce store with a read-only REST API key. It answers shopper questions about orders, products, and policies using your real store data — order lookups, a live catalog, and your own FAQs — and hands off to your team by email when a person is needed.
What connecting to WooCommerce unlocks.
Verified order lookups.
Order status and tracking number, protected by order number plus a matching email or ZIP — checked server-side.
Live product answers.
Live price and stock answers on every plan — shown as product cards with image and a product link on Starter and up, read from your WooCommerce catalog. Hidden and unavailable products are never surfaced.
24/7 store knowledge.
Instant answers in your brand voice from your FAQs, policies, instructions, Quick Answers, and site pages.
Clean email handoff.
When a question needs a person, it collects the details and hands the conversation to your team by email.
Install anywhere.
Add a hosted support page, embed it in an iframe, or drop in a floating launcher — themed to your store.
A connected agent vs. a generic WooCommerce chatbot.
Add your WooCommerce API keys, and you're connected.
Connect with your API keys.
In WooCommerce, create a read-only REST API key — a consumer key and secret — and paste it into MySupportAgent.ai. No code and no custom plugin to build.
Add your store knowledge.
Shape how it answers with your policies, FAQs, store facts, knowledge sources, Quick Answers, and site pages.
Add the AI Agent to your site.
Add a dedicated AI Agent page, embed it in an iframe, or launch it from your storefront. No migration or new helpdesk required.
Safe for your store and your shoppers.
Secure order lookups.
Order details return only after a matching order number plus email or ZIP — checked server-side.
Read-only REST access.
Least-privilege access to your orders and products — it never writes anything back to your store.
Answers only from your material.
It never invents policies, prices, or order details, and hands off to a person when needed.
WooCommerce questions, answered.
This page is for merchants using WooCommerce today. MySupportAgent.ai supports other platforms separately.