Available now for Shift4Shop
Health & supplements

Answer supplement questions from your approved product language.

MySupportAgent.ai helps health and supplement stores answer questions about ingredients, labels, usage directions, shipping, returns, orders, and product availability. Your AI Agent uses product information and policies you control, and hands off anything that needs medical, regulatory, or human review.

AI
AI Agent
Online now
Is this dairy-free? What does the label say about serving?
AI
The product details say this item is dairy-free. The label directions say one scoop daily with water.
Answered from your product details

The questions you answer all day.

Your AI Agent answers these from your product details, labels, policies, and live catalog data.

“Does this contain dairy, soy, gluten, or another ingredient?”
“What does the label say about how to use it?”
“What are the product details or serving directions?”
“Is this product in stock?”
“Where is my order?”
“What is your shipping or return policy?”
“Do you have any current promotions?”
Compliance-safe

Answers from approved product language. Nothing made up.

Your AI Agent answers from the product details, labels, policies, FAQs, and knowledge sources you provide. It should not create health claims, diagnose conditions, recommend treatment, or answer beyond your approved material. Sensitive questions can be handed to your team.

How your AI Agent handles them

Answers from product details, policies, and live store data.

Your AI Agent uses your product details, label language, FAQs, shipping and return policies, and approved knowledge sources. It can look up verified order status, and on Growth and Pro it can show live product cards with current price and stock. If a question requires medical advice, special handling, or a human decision, it hands off to your team.

Ingredients & label language, from your details
Shipping & return policies
Verified orders & live product cards Growth & Pro

Built for ecommerce, available now for Shift4Shop.

Connected natively to your store, your AI Agent answers from your real catalog and orders, and saves every conversation to your CRM.

For Shift4Shop →

Health & supplements questions, answered.

No. Your AI Agent answers from your approved product information and policies. Medical, treatment, diagnosis, or safety-specific questions should be handed off to your team.

Give shoppers the reassurance they need to buy.